Ms.Mary G White

Looking to grow as a leader? Whether you’re a manager, HR professional, or hold another type of leadership role, increasing your emotional intelligence is a powerful way to develop stronger people skills and position yourself as an effective, empathetic leader ...

Communication strategies are critical to the layoff notification process Managers, HR professionals, business owners, and others who will be involved in notifying employees affected by a reduction in force (RIF), downsizing, or restructuring, must be trained o ...

As a manager or HR professional, it’s critical to have the skills necessary to create a motivating work environment and to provide motivation for individual employees as well. Coaching-focused communication skills are essential. If you’re in an HR, supervisory ...

Organizations everywhere are urging or requiring managers to hold regular 1:1 feedback meetings with their employees, but often without preparing managers to properly plan for and conduct these sessions, which should be more about soliciting feedback from empl ...

People often use the words “leadership” and “management” as if they mean the same thing, but these concepts are, in fact, very different. You don’t have to be anyone’s boss to be viewed as a leader and having “manager” or “supervisor” in your job title doesn’t ...

While it may be true that you are the “boss,” or otherwise have formal authority in your particular situation, it’s a fact that you’ll be more effective if employees also see you as a leader. And, for that to happen, they need to see you as a coach – not just ...

Managing managers poses unique challenges, especially when it comes to cultivating a culture of accountability. After all, the leadership team of any organization sets the tone for accountability – the actions of leaders determine whether the supervisors they ...

Identifying the reasons employees often expect managers or HR representatives to step in and manage small workplace conflicts for them. These reasons may be related to the individuals involved, past experience, organizational culture, departmental factors, and ...

Looking to build strong supervisor/employee relationships with each of your employees while also managing to peak performance? Implementing 1:1 feedback sessions can help you do just that, as long as you approach them in a constructive way that your employees ...

Listening skills are critical for success in any management or HR job. Managers typically spend more time listening than any other workplace behavior, and the same is true for HR professionals. Why is listening so important for managers and HR practitioners? ...