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613 results for
  • Human Resources
  • Performance Management

Dealing with Difficult People

We all have to deal with difficult people in our lives. It could be a coworker or irate boss, a family member, or that grocery store clerk who just doesn’t seem to want to have a good day. In all cases, it can be frustrating to have to deal with them and even ...

  • Oct 16, 2026
  • 60 Mins
  • Basic & Intermediate & Advanced
  • Jenny Douras

Claude AI for HR Professionals

Claude AI for HR Professionals is a practical, hands-on seminar designed to help HR teams leverage Claude AI in everyday HR functions. The session focuses on real-world applications such as drafting policies, improving employee communications, supporting recru ...

Crash Course in Canadian Employment

This webcast is creatively designed to provide you with important employment information when carrying on business north of the border This Webinar will provide cross-border human resource and employment tips Provide essential information to give you a sol ...

  • Oct 23, 2026
  • 60 Mins
  • Basic & Intermediate & Advanced
  • Stacy Glass

Working with Difficult People

Difficult people they are everywhere. Perhaps it's a colleague who is continually disagreeable. Or it's a subordinate who chronically complains about everything but never takes responsibility for fixing anything. Maybe it's a customer who treats you rudely as ...

  • Oct 26, 2026
  • 60 Mins
  • Basic & Intermediate & Advanced
  • Larry Johnson