What is a Webinar?

A webinar is a convenient way to attend live training programs. The audio can be accessed over phone lines or the internet and the written content (slides, documents etc.) are accessed via the Internet.

How do I register for the webinar?

Please choose the webinar / program listed by topic on the trainings page
Fill in a simple registration form and follow the steps thereafter. You will receive a confirmation of you registration in your registered e-mail as soon as your payment is processed. You registration and access details to the event will also be available on “My Account” page of our website.

How do I access the live webinar I have registered?

You will receive an e-mail with a link and a password to join the live session. The access information will be sent to you two days before the scheduled date of the webinar.

What do I need to attend a webinar?

All you needs is a telephone and a computer with internet access. Please follow the link below to test your computer system for optimum performance.
Link: http://www.webex.com/test-meeting.html

What do I do if I encounter any technical difficulties?

Please call us on our toll free number 1-800-498-2906 and our technical support engineers will be glad to help you.

Will I receive any reference materials?

Yes, we will mail you in advance a PDF copy of all reference materials.

How late can I register for a webinar?

You may register online upto 30 minutes from the scheduled start of the webinar. For any last minute registrations, Please call our customer care on 800-498-2906.

What is a recorded or OnDemand Webinar?

All our live trainings are recorded using the latest in technology. If for some reason there is a schedule conflict, you may opt of the recording of the webinar. The recorded version will be available 24 hours after the completion of the live event.

How many times and for how long do I have access to the recordings?

You may view / access the recoding as many times as you like. The Link to view the recording will be active for 6 months from the time it was made available to you.

How do I use the promo/ discount code?

The Promo/ Discount Code has to be used in the Checkout Summary page; you must copy & paste the Code in the “Enter Discount Code” section and click the “Apply Discount” button, the page will refresh with the applied discount for products in the Cart respectively.

Is there a limit on promotional discount expanse?

With our Discount Code you can save up-to $70 every time you make a purchase on our website. These discounts are applicable for purchases made using Debit Cards, Credit Cards or PayPal. Also, these promotional codes are not applicable for Requested Customized Packages.

FAQs about Orders and Deliveries and the COVID-19 virus

Can I place an order? Will USB/ DVD’s packages be delivered?

Yes, delivery activities are currently continuing. However, delivery times may be longer than usual and items for international shipping may be temporarily reduced. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).

Can I change the delivery address on my order?

Unfortunately, these orders are being processed for fulfilment instantly via Sales Automation Software; hence, once the order is completed, you cannot change the delivery address.

Is it safe to receive orders?

For guidance on Coronavirus, please refer to the World Health Organization website.

What's the status of my order and delivery?

If you have any questions please reach us using the Contact page from the website and we will get back to you in 1-2 working days.