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Assertiveness Skills for Leaders, Managers and HR Professionals
By the end of this class, you will walk away with:
- Practical tools and strategies to implement assertive communication in your daily work.
- Increased confidence and self-assuredness to handle any professional situation.
- Improved communication and collaboration within your team and across the organization.
- A powerful leadership presence that inspires respect and drives results.
This class is for you if you are ready to:
- Upgrade your leadership presence and take charge of your communication and interactions.
- Lead with confidence and clarity.
- Build stronger relationships and enhance team performance with both positive and formative feedback.
Overview of the webinar
Stop Feeling Silenced, Start Saying Yes (to Yourself)!
Do you struggle to voice your ideas, feel constantly swamped, or like your priorities get sidelined? This energizing workshop is your key to unlocking assertive leadership. Learn how to speak clearly, set boundaries without burning bridges, and delegate effectively – all while building genuine connections with your team.
Through engaging activities and relatable scenarios, you'll master assertive communication various situations, from delivering feedback with confidence to negotiating deadlines with clarity.
Gain powerful tools for resolving conflicts, gracefully declining requests, and advocating for yourself and your team. This workshop empowers you to become a leader or HR professional who commands respect, fosters trust, and achieves goals with ease.
Ready to silence the inner critic, claim your voice, and create a thriving work environment? Enroll today!
We will cover:
- Understand your own and other’s conflict resolutions style, so you choose your approach tailored to the people you are working with.
- Strengthen your confidence in your messaging and communication, so you garner more respect and buy-in from your peers, supervisors, employees and in cross-functional and virtual team meetings.
- Learn to how to stay calm and focused in challenging situations, and pivot back to the issue at hand for a sustainable solution.
- Leverage your current communication style and adopt new strategies and tools for moving people from a “stuck” position to understanding their needs for stronger negotiation and management.
Who should attend?
- Current or Aspiring Executives, Managers, Supervisors and HR Professionals who want to enhance their communication and management skills to become a more assertive, confident and respected leader or manager.
- Sales
- Customer Service
- Managers
- Leaders
- HR Managers
- Health Care Providers
- Account Representatives
- Project Managers
- IT professionals
- Insurance and claims representatives
- Attorneys
- Paralegals
- Risk management and product management professionals
Why should you attend?
Take Charge of Your Communication!
People respond optimally to leaders who have integrity, self-awareness, courage, respect, empathy, and gratitude. They should be learning agile and flex their influence while communicating and delegating effectively.
Clear expectations, a shared vision and a leader who models the way help team members chart a course for success. When individuals challenge a leader, they are also testing the boundaries of what is possible and need limits and guidelines to keep them focused on their goals and the department’s parameters.
Additionally, strong leadership creates a shared vision that aligns team members and provides a sense of purpose and direction, resulting in improved performance, productivity, and innovation.
Faculty - Ms.Suzanne Blake, PCC
Suzanne Blake, PCC, is an award-winning International Coach Federation Professional Certified Coach with 26+ years of coaching, training and business consulting experience. With warmth, humour and the latest in coaching and brain science techniques, Suzanne works in partnership with individuals and groups to attain their communication, empowerment, career and leadership goals.
Suzanne Blake is the Founder and President of Blake Coaching and Training. She has helped hundreds of seasoned and emerging leaders expand their capacity, make decisions, use focused strategic thinking, build confidence and self-awareness. Her coaching work has been featured in on The Today Show, NPR, The New York Times, The Boston Globe and numerous other media outlets.
A passionate industry leader, she specializes in coaching executives and managers in leadership development, managing individuals and co-located and virtual teams, communications styles effectiveness, work-life balance, presentation skills, emotional intelligence, time and performance management. Suzanne has comprehensive experience designing and facilitating training and coaching programs, facilitating team buildings, and conducting one-on-one Executive Coaching sessions.