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How to Talk to Employees as a Manager Mastering Communication and Navigating Difficult Conversations
Date & Time
Tue, December 1, 2026
11:00 AM PST
02:00 PM EST
Duration
60 Mins
Webinar ID
IQW26L1243
Level
Basic & Intermediate & Advanced
Speaker
Ms.Brenda Neckvatal
- Core principles of communication and their impact on team dynamics and productivity
- Interactive discussions on common communication challenges in the workplace and practical strategies for overcoming them
- Techniques for navigating difficult conversations, including performance issues, conflicts, and other sensitive employee concerns
- Strategies for dealing with pushback from employees and guiding conversations toward positive outcomes
- Effective phrasing techniques for maximizing the impact of your words in various situations
- Tools and techniques for handling serious employee relations issues like misconduct, disciplinary actions, and terminations with clarity, fairness, and sensitivity
- Coaching strategies for leaders to improve communication practices throughout the organization
Overview of the webinar
This comprehensive course is designed to equip managers with the essential skills and techniques necessary to effectively communicate with their employees. Effective communication is the cornerstone of successful leadership, and this session will delve into various scenarios, from common to challenging, that managers encounter in their day-to-day interactions with their teams. Through a blend of theory and practical examples, participants will learn how to navigate conversations with employees in a manner that fosters trust, understanding, and collaboration.
When you consider your communication with your team, do you:
- Struggle to find the right words during difficult conversations, such as addressing performance issues or conflicts
- Become speechless dealing with pushback from employees who may resist feedback, challenge authority, or disagree with your decisions
- Feel unsure about how to give constructive criticism without demotivating your team
- Face awkward silences or defensive reactions during important discussions
- Worry about how to handle personal issues that employees bring into the workplace, affecting their performance and the team's morale
- Fear escalating conflicts that could disrupt team harmony and productivity
- Want to balance transparency with discretion when discussing sensitive topics like disciplinary actions or company changes but don't know how
- Struggle to build trust while needing to enforce policies and procedures that may be unpopular
- Feel overwhelmed by the responsibility of keeping everyone aligned and informed in a rapidly changing environment
- Find navigating it challenging to maintain consistency in communication across different personalities and communication styles within your team
This course will help you transform these challenges into strengths, making you a more effective and respected leader.
Who should attend?
- HR Professionals
- HR Managers
- HR Directors
- HR Generalists
- Human Resource Business Partners
- CEO's
- Presidents
- Owners
- Partners
- COO's
- VPs of Human Resources
- Chief Learning Officers
- Directors
- Project Managers
- Operations Managers and Supervisors
- Team Leaders
- Staff Managers and Supervisors
Why should you attend?
Whether you're an experienced manager or new to the role, if you're looking to improve your communication skills and handle difficult conversations with confidence, this course is for you. You'll learn how to:
- Master the core principles of communication and understand its impact on team dynamics, productivity, and organizational culture
- Navigate difficult conversations with empathy and professionalism, ensuring that sensitive topics are handled with care
- Effectively phrase your words for maximum impact, so your messages are clear, persuasive, and understood by all
- Deal with pushback from employees by learning techniques to manage resistance and guide conversations to positive outcomes
- Foster a culture of open dialogue and trust within your team, even in challenging situations
- Address serious employee relations issues like misconduct or disciplinary actions with clarity and fairness, while upholding organizational policies and legal requirements
- Develop coaching strategies that will empower you to mentor and guide your team leaders in improving their communication skills
With Brenda's expert guidance, you'll emerge from this course with the confidence to communicate effectively, navigate difficult conversations, and cultivate a positive and productive work environment.
Take control of your role as a manager. Join us for "How to Talk to Employees as a Manager: Mastering Communication and Navigating Difficult Conversations" and learn how to transform the challenges of communication into opportunities for growth and success.
Faculty - Ms.Brenda Neckvatal
Brenda Neckvatal helps the strongest leaders deal with the messiest people—because leadership gets real when emotions get loud, trust gets shaky, and egos start swinging. She’s a five-time bestselling author, an award-winning Human Results expert, and a serial entrepreneur featured in Forbes, Entrepreneur, Fast Company, Inc., and US News & World Report.
After 18 years inside six Fortune 500 companies, Brenda transitioned out of traditional HR and into Human Results, where the goal isn’t checking boxes. It’s getting results. Her no-fluff strategies have helped over 1,000 leaders and 700 companies avoid costly mistakes, fix toxic dynamics, and build teams that actually work.
Brenda has spoken on nearly 400 stages, delivering high-impact transformational keynotes that break through the audience’s mental background noise and land with such precision, audiences lean in, lose track of time, and get fully immersed in the message. With 30 years of experience, she’s a trusted mentor in crisis management, group dynamics, and leadership transformation—especially when the stakes are high and the people are difficult.
She also donates 32 weeks a year to The Honor Foundation, helping Navy SEALs and Special Forces veterans navigate the transition to civilian life with purpose and clarity.
When chaos shows up at your door, Brenda is the call you make.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org